Privacy Policy

1. Introduction

Welcome to Dankoli Logistics (“Dankoli,” “we,” “our,” “us”). Your privacy is paramount to us, and we are dedicated to protecting the personal information you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our logistics services, including our website, mobile applications, and other related services.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect the following types of personal information:

      1. Identification Information: Name, contact details (phone number, email address), and shipping and delivery addresses.
      2. Payment Information: Details required to process transactions (e.g., credit card information).
      3. Documents: Identification documents, if applicable, such as driver’s licenses.
      4. Location: We may collect and use location data when you use our [app/website/services]. This data can include information about your precise or approximate location, such as GPS coordinates, IP address, or other location identifiers. We collect this information to provide you with personalized experiences and improve our services.

    2.2 Non-Personal Information

    We also collect non-personal information automatically, including:

        1. Technical Data: IP address, browser type, device information, and usage data (e.g., pages visited, time spent on our website).

      3. How We Use Your Information

      We use your information for several purposes:

      • Service Provision: To manage and deliver our logistics services, including tracking and coordinating shipments.
      • Transaction Processing: To process payments and handle billing.
      • Communication: To contact you regarding your shipments, provide updates, and respond to inquiries.
      • Service Improvement: To enhance our services and customer experience based on your feedback and usage patterns.
      • Legal Compliance: To comply with legal obligations and regulations.

      4. How We Share Your Information

      We may share your information with:

      • Service Providers: Third-party vendors and partners who assist us in operating our business (e.g., payment processors, delivery carriers).
      • Business Transactions: In the event of a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity.
      • Legal Authorities: As required by law, to comply with legal obligations or to respond to lawful requests and legal processes.

      5. Data Security

      We are committed to safeguarding your personal information. We use a variety of security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is entirely secure. Thus, we cannot guarantee absolute security.

      6. Your Rights and Choices

      Depending on applicable laws, you may have rights regarding your personal information, including:

      • Access: The right to request access to the personal information we hold about you.
      • Correction: The right to request correction of inaccurate or incomplete information.
      • Deletion: The right to request deletion of your personal information, subject to legal and contractual obligations.
      • Objection: The right to object to certain types of processing.

      To exercise these rights, please contact us at [contact email or address].

      7. Data Retention

      We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

      8. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels. Your continued use of our services constitutes your acceptance of the revised policy.

      9. Contact Us

      If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

      Dankoli Logistics
      37B Square, Isa Kaita Road,
      Kaduna, 800273
      Nigeria
      Email: support@dankoli.com
      Phone: +2349046417881

      Thank you for choosing Dankoli Logistics. We value your trust and are committed to protecting your privacy.